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Hazely Cleaning Co.

Privacy Policy

Last updated: June 2025

1. Introduction

Hazely Cleaning Co. ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our cleaning services.

2. Information We Collect

We may collect the following types of information:

  • Personal details: name, email address, phone number, and service address provided via our contact or booking form.
  • Usage data: pages visited, time spent on the site, browser type, and referring URL collected automatically.
  • Communications: messages you send us via the contact form, email, phone, or WhatsApp.

3. How We Use Your Information

  • To respond to enquiries and provide quotes.
  • To schedule and confirm cleaning appointments.
  • To send service reminders or follow-up communications.
  • To improve our website and the quality of our services.
  • To comply with legal obligations.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (e.g., scheduling software, email platforms) strictly to operate our business, and only under confidentiality agreements.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

6. Cookies

Our website may use cookies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Disabling cookies may affect the functionality of certain features.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (subject to legal obligations).
  • Opt out of marketing communications at any time.

8. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: